Pictou-Antigonish Regional Library

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Your Library & COVID-19 Current Open Hours & Procedures

In order to provide the best service and safest environment for both our patrons and our staff, we've had to make some changes to our Library locations and procedures.


Last Updated: June 17, 2021

Current Procedures For the health & safety of our patrons & staff

Entering your branch Library

Each of our branches is different, but we all have new procedures in place to keep us and our patrons safe.

  • A mask must be worn at all times while visiting the library.
    • Your mask must cover your nose and mouth.
    • A face shield is not considered an acceptable alternative to wearing a mask.
    • Many outdoor services, such as curbside pickup, are available as an alternative to entering library locations. Check with your local library branch for details!
  • All library locations are limiting the number of patrons permitted inside. When browsing materials & using our services, please be considerate of other patrons waiting to enter.
    • If a library reaches patron capacity, staff may ask you to wait outside.
    • Staff can provide many outdoor services, such as checking out books & materials, or providing an iPad for your use (more details below).
  • If you have any questions or require assistance, just ask! Remember our staff are here to help.

 

Health & Safety

  • High-touch surfaces, such as outside pick-up tables and bookdrops, are frequently sanitized.
  • Library staff are washing hands frequently and wearing masks while working.

 

Outside Pickup

  • Holds will be available for pickup outside each branch location. Patrons can call ahead to make an appointment for pickup, or call/ring the doorbell upon arrival (branch phone numbers will be displayed outside).
  • This service is offered for holds pickup, as well as for any patron who doesn't wish to browse inside our branches.
    • Patrons who do not wish to browse may request materials of a certain type (e.g. Westerns, large print, new fiction, etc.). Staff can then retrieve requested materials, checkout, and bring them outside the branch for pickup.
  • Patrons are encouraged to put items on hold online, or to call or email branch staff
  • Maintain physical distancing if any other patrons or library staff are present in pickup or drop-off locations.
  • We encourage patrons to wear masks when picking up & returning materials.

 

Public Computers

  • Use of our public computers is now limited to 30 minutes.
    • This will help ensure that as many people have access to this technology as possible, while also allowing staff time to properly sanitize computer stations between uses.
  • Some of our computer workstations have been removed in order to allow a minimum 2 meters (6 feet) distance between patrons to be maintained.
  • Keyboards and mice will be disinfected between each use, as well as washed thoroughly at the end of each day.
  • Free WiFi access is available outside all Library locations.
  • iPads are available for patrons to borrow and use outdoors, only within the vicinity of the Library's WiFi.

 

Checkout of Materials

  • Lexan barriers have been installed at all of our circulation desks. Crowd barriers may also be in place in front of the desk, in order to maintain a minimum distance of 2 meters (6 feet) between patrons and staff behind the desk.
  • Staff will be able to scan your library card through the lexan barrier, or look up your account in our system via phone number.
  • When checking out, patrons are asked to place materials on the desk under the lexan barrier, one at a time, with the barcode visible for scanning.

 

Returning Materials

  • Borrowed materials (books, DVDs, etc.) may only be returned to our book drops, located outside all of our branch locations. Staff cannot accept returns at the desk.
  • To return larger items, such as walking poles or telescopes, please contact your Library to arrange drop-off.

 

Payments for printing/photocopy, lost items, etc.

  • Pictou-Antigonish Regional Library is now Fine Free, as part of the One Library Card Project. All fines for overdue materials have been eliminated.
  • Previous amounts due for lost items, fines, etc. have been forgiven.
  • When paying cash for photocopy/printing services, lost items, donations, etc., please be aware that in order to reduce cash-handling, our staff cannot make change.
    • Cash will be accepted in marked donation jars/boxes kept at the desk; cash cannot be passed directly to staff.

 

Borrow By Mail

 

Online/Virtual Services

Our digital collections & Virtual Library Services are always available to Library users-- visit your Library from home!

 

Donations of Books & Materials

  • We are now accepting limited donations, with updated guidelines. Due to COVID-19 procedures for handling library materials, we are unable to handle large volumes of donations at this time.
  • New Donation Guidelines:
    • All donations must be placed individually in the book drop at any of our library branch locations
    • We will not accept boxes or bags of donations at this time
    • Please limit donations to 20 items or less at any one time
  • Preferred Donations:
    • Bestsellers
    • Hardcover books less than 5 years old
    • Paperbacks less than 3 years old
    • New magazines less than 3 months old
    • Books about Antigonish & Pictou Counties, Nova Scotia
  • Not Suitable:
    • Books in poor condition (including: musty, smoky, torn bindings, yellowed pages, underlined, etc.)
    • Out-of-date content
    • Magazines more than 3 months old
    • Encyclopedias & other multi-volume sets
    • University textbooks